Tech 13 Support Centre

Friendly, affordable IT support for seniors, retirement villages, and small businesses across North Shore and Whangārei.

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Expert Tech Help That’s Easy to Understand

At Tech 13 Support Centre, we specialise in providing straightforward, cost-effective IT support for:

Senior citizens

Retirement village residents

Small businesses

Community organisations

Our friendly team helps with everything from Wi-Fi and devices to software, security, and Smart TVs.

We offer support remotely, onsite, or in person at our branches, depending on what works best for your situation.

Currently serving the North Shore, with Whangārei services launching soon.

Our IT Support Services

Network Support

Set up home and business Wi-Fi or cable networks

Install and configure ADSL or fibre routers

Diagnose and fix internet or network issues

Improve network security with custom solutions

Provide cabling and infrastructure support

Operating System Support

Set up or upgrade Windows and macOS operating systems

Wipe and reinstall systems (ideal if your device was hacked)

Optimise system settings for speed and performance

Set up device security and antivirus protection

Support for laptops, desktops, iMacs, and all-in-one devices

Software & Social Media Help

Set up or fix issues with email accounts (Outlook, Gmail, Yahoo, Hotmail)

Help with apps on smartphones, iPads, and Android tablets

Support for social media accounts (Facebook, Instagram, Google, etc.)

Set up and fix messaging apps like WhatsApp and WeChat

Hardware Support

For in-depth physical repairs, please visit our Repair Centre.

Diagnose and fix hardware problems

Help choosing the right new hardware

Clean and optimise your hardware for better performance

Smart TV Support

Set up streaming services like Netflix, Apple TV, and Shahed

Install and configure devices like Chromecast and Apple TV

Fix Smart TV software or connection issues

Connect phones and laptops to your TV

For hardware faults, contact our Repair Centre

Printer & Scanner Support

Install new printers or scanners

Connect them to your phones, tablets, or computers

Troubleshoot printing or scanning problems

Data & Storage Support

Transfer data between devices

Recover lost or deleted files

Set up secure local and cloud backups

Create disaster recovery plans for peace of mind

Support for OneDrive, Google Drive, Dropbox, QNAP, and Synology

How We Deliver Support

Operating System Support

Fast and convenient help over the internet. Ideal for many software issues and general tech support. Saves time and travel costs.

Not all problems can be solved remotely. For hardware faults or more complex issues, onsite support is needed.

Onsite Support

We come to your home or business to solve more complicated issues, including hardware problems or hands-on training.

Service Areas

We Are Currently Serving:

North Shore (Auckland)

Coming Soon:

Whangārei and surrounding regions

GEt in Touch

Support Hours

Weekdays: 8:30am – 6:00pm
Saturday: 9:30am – 4:00pm

After-Hours Emergency Support
Mon–Fri: 6:00pm – 9:00pm
Sat: 4:00pm – 9:00pm

Get in Touch

Need help? Call us now at

0800 944 844