Expert Device Repair Services in Auckland
From smartphones to gaming consoles, our expert technicians provide high-quality repairs across a wide range of brands and devices.
With genuine and reputable third-party parts, fast turnaround times, and a 90-day repair warranty, we ensure a seamless experience.
Comprehensive Repairs
We repair all major brands, including Apple, Samsung, HP, Lenovo, Asus, and Oppo. Whether it's a laptop, tablet, gaming console, or even a drone, we've got you covered.
Quality You Can Trust
Our certified technicians use the latest lab equipment, high-quality spare parts, and industry-leading techniques to ensure your device gets the best possible repair.
Hassle-Free Experience
Enjoy fixed-price repairs with no surprises, nationwide pickup and delivery options, and real-time updates through our customer portal. We even offer loan devices when needed.
How it works
Step 1: Enquiry & Booking
You can place an enquiry with us through:
Online Form [Click]
Call us on 0800 944 844
Email to: workshop@tech13.co.nz
and our team will get in touch with you. Once we get to the root of the issue, you can book a job and start the process.
Step 2: Delivery
After you book your device, our staff will discuss with you how to deliver the device to our center for assessment.
Step 3: Assessment & Booking
Once delivered, the engineers will assess the device and send you an assessment report and a quote with a completion time frame. If approved, then it will be booked for repairs; otherwise, we will invoice you for the assessment fee and arrange the collection.
Step 4: Repairing
Our technicians will carry out all the necessary repairs and make sure that your device is fully functional as you instructed. This shall be done within 24-48 hours. In case we must order the required parts, we will let you know the estimated time and will keep you updated.
Step 5: Invoicing
On job completion, we will issue an invoice to clear the payment either on collection at one of our branches or through other methods such as Internet Banking.
Step 6: Collection
Once Payment is cleared, out team will contact you to arrange how and when to collect the device.