Expert Tech Help That’s Easy to Understand
At Tech 13 Support Centre, we specialise in providing straightforward, cost-effective IT support for:
- Senior citizens
- Retirement village residents
- Small businesses
- Community organisations
Our friendly team helps with everything from Wi-Fi and devices to software, security, and Smart TVs.
We offer support remotely, onsite, or in person at our branches, depending on what works best for your situation.
Currently serving the North Shore, with Whangārei services launching soon.
Need Help? Get in touch:
Our IT Support Services
Network Support
Set up home and business Wi-Fi or cable networks
Install and configure ADSL or fibre routers
Diagnose and fix internet or network issues
Improve network security with custom solutions
Provide cabling and infrastructure support
Operating System Support
Set up or upgrade Windows and macOS operating systems
Wipe and reinstall systems (ideal if your device was hacked)
Optimise system settings for speed and performance
Set up device security and antivirus protection
Support for laptops, desktops, iMacs, and all-in-one devices
Hardware Support
For in-depth physical repairs, please visit our Repair Centre.
Diagnose and fix hardware problems
Help choosing the right new hardware
Clean and optimise your hardware for better performance
Smart TV Support
Set up streaming services like Netflix, Apple TV, and Shahed
Install and configure devices like Chromecast and Apple TV
Fix Smart TV software or connection issues
Connect phones and laptops to your TV
For hardware faults, contact our Repair Centre
Printer & Scanner Support
Install new printers or scanners
Connect them to your phones, tablets, or computers
Troubleshoot printing or scanning problems
Data & Storage Support
Transfer data between devices
Recover lost or deleted files
Set up secure local and cloud backups
Create disaster recovery plans for peace of mind
Support for OneDrive, Google Drive, Dropbox, QNAP, and Synology
How We Deliver Support
Operating System Support
Fast and convenient help over the internet. Ideal for many software issues and general tech support. Saves time and travel costs.
Not all problems can be solved remotely. For hardware faults or more complex issues, onsite support is needed.
Onsite Support
We come to your home or business to solve more complicated issues, including hardware problems or hands-on training.